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      Urgent! Customer Service Assistant - Local Job Opening in Gary
 
                        
                         Customer Service Assistant
  
Description
  
The Opportunity:
  
Now is your chance to help move America's freight as a Customer Service Assistant (CSA) with Roehl Transport, a Forbes Magazine Best Mid-Sized Employer, and an ATA President's Award-winning carrier!
  
As a Customer Service Assistant with Roehl Transport, you play a key part in our mission of delivering “confidence and satisfaction” to our customers.
In this position, you will:
+  Schedule pick-up and delivery appointments for freight while taking into account factors such as customer requirements, legal transit time, and driver productivity 
  
+  Communicate effectively with customers via telephone, email, and other forms of communication to grow and develop relationships 
  
+  Work collaboratively with Roehl teammates to identify and resolve customer and scheduling conflicts 
  
+  Maintain accurate notes regarding customer interactions and preferred scheduling protocols 
  
+  Entering Customer loads with accurate information and in a timely manner 
  
+  Managing trailer pools as needed to maintain customers’ expectations 
  
+  Using your knowledge and skills to make educated decisions 
  
+  Ensure all loads are meeting the customers’ service expectations 
The Fit:
  
In this role, you work directly with customers, fleet managers, and your customer service team to develop business, find creative solutions and build strong relationships established on trust.
As a Customer Service Assistant you will be developing your knowledge and skills in transportation to be able to advance into Customer Service Representative position.
  
Therefore, you must possess the following skills:
  
+  Effective & timely communication with a diverse audience through multiple modes 
  
+  Creative problem-solving 
  
+  Strategic thinking 
  
+  Collaboration with team members 
  
+  Strong desire to develop and learn new skills 
  
+  Strong decision making skills based on information provided 
  
+  Thrive in a fast pass environment 
  
+  Strong time management skills 
  
+  Adaptability to changing priorities 
 
  
The Wage:
  
You will earn a competitive salary and have the opportunity to earntwomonthly bonuses Additionally, you are eligible for medical, dental, 401k, profit sharing, paid time off, and tuition reimbursement if you are interested in advancing your education.
  
The Company:
  
Roehl Transport was founded by Everett Roehl in 1962 when he began providing motor carrier service with a single truck.
Now, more than 60 years later, Roehl Transport is one of North America’s safest trucking companies as recognized by the American Trucking Association (ATA).
Roehl Transport is a 5-time recipient of the ATA President’s Award, the trucking industry’s highest safety honor.
  
At Roehl Transport, our values guide our daily interactions with each other and our customers.
Each day we live our values of Safety, Driver Driven, Innovation, Unity in Diversity, Delivering Success, and Do the Right Thing.
We work hard and have fun collaborating as we accomplish our goals.
  
 
 
                      
✨ Smart • Intelligent • Private • Secure
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Unlock Your Customer Service Potential: Insight & Career Growth Guide
Real-time Customer Service Jobs Trends in Gary, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Service in Gary, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 140828 jobs in United States and 32 jobs in Gary. This comprehensive analysis highlights market share and opportunities for professionals in Customer Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Roehl Transport is currently hiring and seeking a Customer Service Assistant to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Service Assistant Jobs Gary.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Roehl Transport adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Service Assistant Jobs United States varies, but the pay scale is rated "Standard" in Gary. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Service Assistant typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Service Assistant, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
            Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Service Assistant interview at Roehl Transport, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Roehl Transport's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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